M E.

I've used this service before at my job and now set up my own account to use for my clients. The payment system was frustrating to begin with. Once I got all that sorted out I started putting in orders. Several of the authors did not follow instructions and refused to do a revision, at which point the content was due to my client so I wrote it myself. Apparently, when the authors kicked back the articles into the pool it removed the due date and I was charged for three pieces of content even though they were past due.

This and several other issues (including setting up my own author pool, tracking changes, customer service, etc.) have led me to be hesitant when using TextBroker. I can't write everything myself so I have my own writers I use and will still use TextBroker but only in case of emergency. Its also not the highest quality content but its worth what you pay so if you pay the premium it might be better, I just haven't had an experience that warrants spending more money than I have to.