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They are simply terrible. Be careful! Purchases ticket and had to cancel. Asked to double check the refund amount - took 1 hr and on the next day called and informed I have to pay more fees because the agent made a mistake. The supervisor (Louie) had no regret for their mistake and says that you have pay it otherwise we won't refund the amount. She even threatened by imposing more fees if I don't agree to pay. Simply robbery. Wasted almost 2 more hours and didn't even say a sorry. Not sure how they exist in business. Should ban the license immediately. I am gonna file a complaint.
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Went to check in for my morning flight in London and realized I had transposed two letters in my...
Hi MD,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team