While looking through the site, I was so excited about the clothing this site had to offer. In it, I was able to find things that I could not find anywhere else, especially at a decent price. I ordered three items I really liked. To my disappointment, on that very same night, minutes within confirmation of my order and deducting money from the bank account, they sent me an email saying that they cancelled my order without any explanation. No one from customer services even cared to send me an automatic email or call me explaining why it was cancelled. I shot them an email now only concerned about getting my money back, since I do not care to order from this site anymore. They said they would reply within 48 hours, which they never did. No money was refunded into my bank account. I went on their Twitter page which served as another service platform, and in the bio they said that they work "24 hours a day/7 days a week" yet they did not reply on time, especially with the severity of my situation. I was about to send them another email complaining about their customer service, until someone finally sent me an email with the vaguest response, saying that the order "has failed their security checks" and that my money has been refunded. Another person on Twitter asked them about why their own order was automatically cancelled, in which customer service replied it was because it "failed security check" but when asked to expand, they said that they could not. Absolutely pathetic! Automatically deducts money, slow responses, and once one gets a response, it is incredibly vague. Some pieces of clothing on the site are those you cannot always find anywhere else, thus I did not give it a one star. However, some reviews complained that the clothing has a cheap quality to it so I do not feel so bad staying away from this site. It is not worth putting money into a site that is deceitful, unclear, and untrustworthy!