Thumbnail of user mb683

M B.

Contributor Level

Total Points
80

1 Review by M

  • Chewy

10/14/21

When I cancelled my pet's prescription refills through chewy.com, I noted the reason was that she died. They sent me flowers! Like from a great florists, roses & all. I didn't think companies cared about their customers anymore, but this is a classy company who cares. That's above and beyond! Thank you Chewy.

Tip for consumers:
If you want to work with companies that actually care about you as a customer, this is the one.

Products used:
Smokehouse Chicken treats & a few perscriptions.

Service
Value
Shipping
Returns
Quality

M hasn’t received any votes.

M hasn’t received any thanks yous.

M doesn’t have any fans yet.

M isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user laurahogan19
Laura H. reviewed Chewy
3/3/24

I've purchased a few items from Chewy and I barely reach out to customer service but the couple...

Thumbnail of user chriss4983
Chris S. reviewed Chewy
2/2/24

Fantastic customer service and products. Our beloved Buddy passed away and they are the most...