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Had ordered from then in the past with good results. This time -- a nightmare. Was not informed order would come from 3rd party seller. Confusing communication from both seller and Newegg. This was so bad, I think the seller is a scam company. Luckily, I got my money back because the item never showed up, even though website said it was delivered (see what I mean?)
Tip for consumers:
I'm not using them anymore. Newegg kept saying communicate with seller on their web page and would send me a link, but it would say "Seller cannot be found."
Products used:
It was supposed to be a Whirpool Every Drop water filter for fridge, but it never was delivered. Only got a postcard say shipping was delayed
They have the absolute worse return system. Ordered vitamins at a great price that arrived spoiled. They agreed to take them back on their 100% satisfaction guarantee, but it took 17 days to ship from Atlanta, GA to Fargo, ND where the return center is. Then customer service says it can take up to 30 days to process a refund after arrival. WHAT?! But she would be so nice and issue a refund now that would take 3-5 business days. They like keeping your money unless you push them
Products used:
None
M B.'s review of Swanson earned 12 Very Helpful votes
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