M B.

I purchase a recording watch and a recording pen as this site.
Both products arrived in about a week.
Unfortunately both didn't work as expected - the voice recording of the watch was poor (so you can hear the watch clocking but not any conversations) and the pen recording light will not turn off while recording...
I contact the supplier by e-mail and was informed by "Gabriel M., Customer Service Department" (at least this name was written on the reply e-mail) that a replacement watch will be shipped. Nothing happened yet. I tried to call them but you have to leave a message at the phone wont answer...
At the end I order about the same items on e-bay which was actually cheaper and with a better response. The reason I order it from a Canadian supplier is to be sure that there is some quality checks and there will be someone to contact if something is wrong - unfortunately it turn to be exactly the opposite. I was fooled and I fell stupid that I didn't purchase directly at e-bay and was fooled by this "Canadian" supplier...