Thumbnail of user mayleens1

MAYLEEN S.

Contributor Level

Total Points
80

1 Review by MAYLEEN

Way
  • Way

6/24/20

This company would never give you a refund. Even when they state they will, I had to cancel a parking reservation worth $60 due to COVID19 and they refuse to refund my money and gave me "Waybucks" the WORST PART is that you can only use it on Movie theaters! Obviously closed by the Pandemic, or Meal plans in California (I live in Florida). I contacted customer service over 10 times and nothing happened... Finally yesterday I was able to make a parking reservation but they didn't let me pay the full amount with the "waybucks" they gave me, I had to pay the paxes with my credit card... Today I needed to change my reservation and customer service CANNOT do it, you must CALL (no way to do it online and the call wait is over 40 minutes to talk with a human), well, the representative answer was that they cannot change the reservation, you must cancel and guess what GET MORE WAYBUCKS CREDITS! Because they refuse to refund, and there is no way to modify your reservation... This website is a SCAM! STAY AWAY!

Thumbnail of user justing70
Shaniece M. – Way Rep

Hi Mayleen, Thank you for your feedback regarding your concerns. We appreciate your feedback, please feel free to email support@way.com and our team will be happy to gather more details regarding your experience we appreciate you expressing your feedback and apologize for the experience.

MAYLEEN hasn’t received any votes.

MAYLEEN hasn’t received any thanks yous.

MAYLEEN doesn’t have any fans yet.

MAYLEEN isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dmytrom9
Dmytro M. reviewed Way
4/23/24

I had a flight to London from JFK. Upon arrival at the parking lot at 126-23 152nd Avenue, 152nd...

Thumbnail of user ronaldp1038
Ronald P. reviewed Way
4/16/24

Their vendor damaged my car and neither them or Way will take any responsibility. They...