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Mayence C.

1
Level 1 Contributor

Contributor Level

Total Points
204

2 Reviews by Mayence

  • Shoppee

7/21/20

I never had problem shopping with shoppee. Products and logistics are cheaper compared to other site selling the same brand. Other than star ratings for its sellers, they put a badge for "preferred" sellers. Preferred sellers are those who have the highest rating in terms of meeting customers satisfaction. It helps the buyer to filter out possible scammers on site.

  • Lazada

7/19/20

My review on Izhango, a certain seller from lazada was rejected and removed when I edited it. Because I added a negative review about Lazada's customer service and their inability to kick out fraudulent sellers on site. Most of us customers have the same experiences from the seller. The seller posts an item on sale to bait unsuspecting customers to buy and then send an item which is not the one advertised and is cheaper than the price we paid. I ask for a refund but it takes a long time.
Edit: The next day after bombarding their AI customer service with non stop comment and making them know how pissed I was, I received the refund. I need to thank the company, but the bad experience will remain and their customer service sucks!

Edit: I don't know if the store is already closed, but their products is now unsearchable. Good job Lazada for taking action. With that I could give you at least an average rating. Please continue to improve your services.

Mayence Has Earned 4 Votes

Mayence C.'s review of Lazada earned 4 Very Helpful votes

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