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Horrible return process. Ordered a jacket which did not fit properly.
First of all they don't offer an exchange only a refund and then you have to order again. Which is not a great service but would be OK if the refund would happen in a timely manner. Which it doesn't.
I am waiting for the refund since 5 weeks now - even though it says in their website that it can take up to 10 days. It's a joke.
Will never order again.
Max R.'s review of ASOS earned 5 Very Helpful votes
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For no reason they just blocked my account and my card, trying to contact costumer support, they...
