Maxine Q.

I ordered a Darth Vader lamp on Dec 9th with the expected shipment time of 7-10 days. Nothing came, I emailed them and they assured me I would get it by Dec 21st, but nothing came. I emailed them again and then I received an email stating that it was "delayed, due to a manufacturer mishap? And I would get it by Jan 11th. It is now Jan 19th and still nothing. I have tried to contact them with numerous emails but they are not responding. They have no listed phone number that you can reach them at. I sent an email asking them to cancel my order and issue a refund but they have ignored all of my emails. In looking at their reviews it seems this is typical for them. They charge your card and then don't deliver. I have to file a dispute with my card carrier to get my money back as they are ignoring my communications and are unwilling to resolve this.