Maxine B.

This review is long but i ask you yo read it and then google the reviews. See for yourself and avoid SPS.
This is the worst company I have ever had to deal with.
The nightmare started about April 2017. We had a mortgage with Chase and they sent a letter saying SPS was taking our loan starting July 1,2017. Continue paying Chase through June, they stated if a check was sent and it was later than june then Chase would forward it we always walked in local bank so no problem with paying. We decided to sell a rental property and pay off in June before it changed. We closed escrow on June 29, I ask escrow to do a pay off Chase loan, she wrote check to Chase and I drove check to Chase and sit down in booth while I gave the escrow papers and check for final payment.
I sat in booth while employee called to do wire transfer to pay Chase. After about 30 minutes it was finalized and I ask when was it paid off. She stated next morning.
I took escrow papers and went home.
I did not hear from anyone until Sept 28,90 days later 2 men came with foreclosure papers. I told them it was a mistske, I pd Chase before it went to SPS.
I drove to local Chase and they couldn't figure out where money was. They started internal review. I called escrow and ask for front and back of check which I received copy and they faxed a copy to SPS.
Still they refused to accept that I pd Chase off in June. I drove to Chase and spoke to same person that took the check. She showed me internal emails from supervisors stating I had pd, where was the money, gind it. At that point, they gave me a check for the $85,000.00 which would have pd it in June but now it's Sept and I have same amount of money but late payments and fees. We wired the $85,000.00 but Thry said we owed $3000. 00 to stop foreclosure. That covered late fees and oenalties. We pd that, we thought with the check and extra $3000. 00 would pay it off but we received a letter stating we owed another $4000. 00. So my husband decided to pay it, I said not unless it's in writing to pay off. They hung up on him.
On our statement they took $*******. 00 out of $85,000.00 we don't know why and put $70.000.00 in unapplied account. They didnt apply money and kept charging fees.
I called again and now they applied the $70,000.00 but wanted $7,000.00 more. I filed complaints with the banks over site in government. They had to respond in 2 weeks, Chase did, said we received complaint. SPS didn't even do that. I called the gov and they said it was required to answer.
I called SPS and got a payoff letter for 4000. 00 due Nov 15 bug the man told me yo pay early, they dint post money on Fri, Sat of Sundays. The office was in Salt lake City so we had to be at the bank or their cutoff was at noon to post. We wired money nov 8th due to holiday on 11th. I called to see if it was paid, No it wasnt because on Nov 8 they decided to pay our property taxes.so we were short on payoff. This was a lie because we went to county tax office and it wasnt paid. We called for new payoff letter and finally Thry said the payoff went down approx to $4200. 00 +/-. Until Nov 29 at noon. We went to our Bank of America and was there with letter, tax paper and insurance. The wire went through about 5 minutes late but we still had 1 day so it should be ok.
I called that night, the money was there, it was correct amount but unapplied. We also had a $1700. 00 credit unapplied.
I called next day, it was applied and zero balance. The extra $1700. 00 was gone, didn't know where. Now they are checking to see if we owed any amount fior any reason to charge more money.
I kept letters and wrote detailed notes with full names, time of call and what was said. I also started recording and ask for transcripts of their recordings.
I will file with the FBI and Dept of Justice. They have already closed 1 office my understanding due to fraud.
I do not know if this is paid to their satisfaction. We have spent 3 months and it's been a nightmare. I have been advised to make sure to get clear title, they give you 1 w SPS still owners. Also check the 1098 for taxes.
If I had to do this over I would have borrowed the money immediately at 1st letter and not be involved with this SPS. I do not trust them and hope to get help with the class action law suit I have entered into.

I have been shopping at best buy for a few years. In the last year I bought 2 Samsung tablets for my grandson and myself as well as a Sony camera. Customer service was very good. They have changed their return policy from 30 days to 2 weeks and that isn't enough time to check something properly. I also bought a LG large screen TV and it had a sale sign with free DVD player. I started paying and they said it had ended and refused to give me the sale price or dvd player. I was very upset and ask for supervisor. They would not give me the sale. Normally I would have left the store buy since I had been there so long and all the trouble I did buy it. I didn't go back got a couple of years.

I started shopping from gilt in 2014. I found a lot of things I loved and ever had a problem with anything I ordered.
I bought everything from professional blow dryers to great clothes. I do spend more Money when I shop on line and find myself doing impulse buying so I try to love what I do purchase.

I found this site and wasn't sure if quality was the same but I checked and found that is thru zapoos which I love that site. Do I ordered A couple of items to check the quality.
They have free shipping just like zappoos and returns which I have not used.
They have great brands like Hudson, 7 for all Mankind etc. The sizes are the same so I do not see any difference except sales are about half off. That's is a great savings for $200.00 plus jeans etc
I did get 1 pair of Hudson jeans with different color buttons. They areally black and my others just like them are not. Not sure but am looking at site to check.
I am happy with the site and recommend it.

I started buying from Nordstrom rack on line because I had been buying from Nordstrom store and their rack for years, however most of the items I received seemed to be poor quality and just did not look nice on. I like a bargain but prefer to pay more to get the quality look and feel.
I was disappointed and stopped buying from the on line store. I never returned anything but gave away most of my purchases so no savings for me.
I do not recommend it but you might take the chance as find something you like.

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I started shopping on this site in 2014 and really liked what I bought. I purchased different items from clothes to hair products. The quality is great and prices are reasonable.
I do find I spend more money on sites Than going to the malls etc. But since I do not shop in larger cities any longer I still find the quality.

I found 7 for all mankind on ruelala and was reluctant to purchase. They were fairly expensive and wasn't sure of sizes, I finally ordered a pair and was glad I did. They are extremely great fitting and look great on. I have purchased about 10 more pair from this site and have not had a problem. They ship fed express in 2 days for free. I have not returned any jeans but would be surprised if there was any issues.
I am 5'7" 135 lbs. I buy 30in and love the 34 and 35 inseams. I did get crop and love them also.
I did get 2 of their tops and did not fit as well but I will give to my daughter
Large in top seems big on me.
Recommend the site and jeans

I have joined this store for past 3 years because I have a 9 year old grandson. It helps because they help keep track of purchases. I had a problem At Christmas because I didn't get game added to his list, when he received 2 of same I tried to exchange mine and they would not with out receipt even though they recognized I bought day before. We had to go back and get receipt. Hassle I did not think was great

I have been purchasing from pottery barn for years and usually had great products. Especially for holiday items
I recently purchased a seagrass headboard, luggage stand, dining chairs and matching coffee table. 2 very large special order photographs along with Christmas tree skirt and stocking.
For the coffee table I had free shipping so it was on sale and no shipping. It did not say you needed a code and I did not see one. When I checked out it added $50.00 dollars. I immediately did a chat and email to explain but the Said "sorry, those are limited to time of purchase and couldn't change my order" I checked and explained the item was still there and said FREE SHIP. I did not receive a response.
Now it has been a month, even though it was in supply and ready to ship. I received email they would deliver on Saturday from noon to 5pm. I called them. I would like to change to mornings. They could not change. I ask them to deliver next week and get on morning delivery, again they said they had no delivery scheduled for the following weeks. I said then they should have been able to deliver on any day at morning. They said NO.
That was last weekend, I only have weekends to enjoy down time and was not willing to sit all day for a delivery. I still have not received my seagrass coffee table but I can assure you that is the last item that I purchase from them.
I explained to them that in the future I can find what I need on the Internet.
No customer service.

I just recently started ordering 7 for all mankind jeans and I am glad I finally did. I have been buying Hudson and other brands but these are my new favorite. The fit if great and sift to wear. They have a little stretch to them but doesn't sag. They also have different designs to give variety. I have a hard time finding longer pants and they have them. They ship in couple of days and had no problem with the shipping or service. Recommend

We had a fire in a property we owned and as soon as we contacted them they seemed great. They met us at property, had a group of people from out of California but from Nevada to give us a quote to repair. Which I thought was strange. They also had them to board the property for us, at a cost of $600.00. We had a year to get repairs done but because that can said they could do it in 4 months they decided to start harassing us about repairing it. It burned in September and said it should be done by December. They sent us info on email and I couldn't open it, I let them know and ask for it to be mailed. They said ok. I waited for 3 weeks. No letter and check your start. I called and they said they would resent overnight but in case someone had it they had to stop payment on 1st check. Another 10 days. We finally received it but bank pit hold on it for 10 days. Now it end of Oct and they said it was no excuse to not start repairs. Who will work for free? So they closed our case. I claimed and they said they would open for a little while to get it fone. We had replacement insurance and they kept $20,000.00 dollars because we couldn't get repairs done event hough we had a year to do it it. I like our agents but the adjusters are very rude and go out of their way to lie, cheat and take the money that you pay for in insurance premiums.

I bought some expensive bedding and pillows and forgot my coupon. They said no problem just bring it back with receipt. I took back few days later and got back $60.00. Very nice and helpful. Recommend

I have ordered from pottery barn for years and been satisfied with what I purchased. However I noticed they offer percentages off or free shipping and without codes and when you purchase the items they do not add the percentages off or free shipping. I ordered 2 large pictures for Christmas they wereally almost $700.00. I did not receive until after Christmas and only after I complained. Now I ordered the seagrass headboard with matching coffee table and luggage stands. Again should have been free shipping. I complained and they Said they could not help because it was limited deal, I told them I checked that same day and still no response. OK. With the Internet I can find what I want without pottery barn. They have cheated me in the last but when it comes to over! 100.00 in shipping I am thru with that store and site.
I'm sure other stores has better service than they have shown to me.

I purchased a short sleeve sweatshirt tunic with rolled button on sleeve. The fit was great, the quality was very good and comfortable. I received it in just couple days.
I loved it so I went online again and bought it in another color. We now have a Maurice store in mall so I will shop there also. Happy with my purchase.

My daughter turned me onto sephora. They have brands that I use and love and you get points for shopping. Cosmetics can be expensive but the quality makes a difference. Recommend this site and store.

I tried tradesy.Com because they merged with shophers.Com and I bought some great deal on designer items however I purchased a Louis Vuitton belt and was shocked when I received it.
It came in what looked like original box with dust bag. The seller put it inside a large post office box without bubble wrap or other protection. The box was creased and wrinkled. When I opened it a horrible scent like a chemical came out.
I have some original pieces from The LV galleria in Roseville CA so I compared the belts, I also Google fake LV Belts. The outside looked good, the LV logo on it was correct, I turned it over and compared the codes and they seemed ok. Easy to see and feel and in correct places. I looked at the brads holding the buckle on, the correct screws were there but we're not in the correct location. So I checked stitching and it was OK until it was at corner, they were even on 1 side but other had 3 smaller instead of 2 to match.
I emailed tradesy and left my concerns. They were closed and I would get response next day. I did not get one, so I called the number and let them know of concerns. You have 4 days to start return so that isn't a lot of time to be stuck with the purchase.
So on the phone I explained I emailed them with no response, while I waited for the lady to get return authorization she informed me they emailed me 5 minutes ago. OK. So how do I get refund? She said they send Auth to return and when they receive it they will inspect it at that time and if fake refund money. I was under impression they inspect before selling, Not True. They look at picture of item online. I returned item and received a message saying my money was refunded. I have not checked bank because it was just couple days ago but I will. Just a hassle for me. I told lady I was taking pictures of item which I did in case they changed it from one I received to keep refund. She was a little rude about that.
The scent never went away, even when i left open all night. My husband said it smelled like a chemical to do leather or something. Very strong.
I will not shop this site again.

Love going to the mall and shopping at the larger stores like Macy's. Especially at holidays or for a special occasion. You can usually find better quality and something you love every time you shop. Prices are usually great with sales on everything.

I have ordered a lot of tops from Gap. Some seem to fit strange and the quality is not really high. Usually just wear around home.

Love shopping at this store. The quality of items is really great and a large selection of brands. The price on some items are high but I think you get a higher quality item and great customer service.

I order from carter's for my 2 year old grandson. I usually shop off season and get great sales. They ship very fast and usually not expensive. Quality is good especially since he outgrows before he wears very much