Max D.

I ordered something Monday that was supposed to ship out Wednesday and be received today. Item hasn't arrived. No record of FedEx having picked it up. I was told they don't keep any records of when items actually ship out. They rely completely on FedEx's system. If you ran a business, wouldn't you want to keep your own records on when you think you've turned over an item to a shipper? I was told to call back tomorrow if it still hasn't come. Good grief. This place puts little effort into customer service. But they sure can crank out emails everyday to try and sell you more. Once I get my order, this will be my last contact with BBB.