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After asking for a refund within the 60 days, on the second time of asking I was told that I was outside of that time period. Having picked up a Trojan and my computer isolating the programme I have become disillusioned with Reimage. If the refund is forthcoming I will be forced to leave feedback on review site and start a blog discussing the issues.
Maurice T.'s review of Reimage earned a Very Helpful vote
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I spent hundreds of dollars for their service and the last 4 times I contacted them for...
Hello Maurice,
Thank you for bringing this matter to our attention.
We have performed an investigation towards your case and was able to confirm that your request should've been valid given that you have already shown dissatisfaction towards our program while within the 60 days money-back guarantee period due to the challenges you have experienced in using the program.
In accordance with this, we have now escalated your case to the correct department for refund processing. Please expect the refund on your account within 1-2 billing cycles.
If in case you still have any concerns and questions, please contact us using our US Toll-free number 1-888-844-3886 or send an email to support@reimageplus.com or forwardtosupport@reimageplus.com