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1 Review by maurice

Travelgenio

Travelgenio

12/30/18

Booked a ticket with them and did not receive any email confirmation from them so i called them up, by then it was close to 24hours before my flight. They told me there system could not book the ticket even though when i booked it i received a message on the screen saying thank you for your successful booking...... with a ref. code. they then insisted that i rebook the ticket myself which by now was very expensive. I argued to speak to a supervisor and the agent told me the matter was closed and nothing to speak about. All this was because i called up had i not done so they would have not notified me at all. to make things further complicated their UK number is invalid. Would not recommend them to anyone.

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