Booked a ticket with them and did not receive any email confirmation from them so i called them up, by then it was close to 24hours before my flight. They told me there system could not book the ticket even though when i booked it i received a message on the screen saying thank you for your successful booking... with a ref. Code. They then insisted that i rebook the ticket myself which by now was very expensive. I argued to speak to a supervisor and the agent told me the matter was closed and nothing to speak about. All this was because i called up had i not done so they would have not notified me at all. To make things further complicated their UK number is invalid. Would not recommend them to anyone.
Hi Maurice, of course we can help you with your booking. Please send us a mail to customer.service@travelgenio.com with all your doubts and we will answer you asap. Regards