I have had electrolysis 20 years ago on my upper lip and the hair NEVER grew back. Hormones kicked in and now I have chin hairs. I have tried other electrologists around town, but one day, the person I was going to was unavailable so I tried Caress Electrolysis with Katryn. Katryn has been in the business for many years so she knows what she is doing and the difference between her and other electrologists is like night and day. She is very detailed and precise and I see excellent results. I love her. She is so nice and professional, and most importantly HIGHLY SKILLED. Now, I refuse to go anywhere else. I know a good electrologist when I experience one and she is a GEM.