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Mau P.

Dulwich Hill, Australia

Contributor Level

Total Points
80

1 Review by Mau

  • Kogan.com

3/1/21

Long story short, Great Product Range at good prices. Customer Service, Returns policy - Very Poor.

Still waiting on a iPhone sent to technicians 3yrs ago, and a chromebook 1 year ago. Still not sorted or customer service gives you the run around. Sad part is, I've continued to purchase products which have been fine. In the end, I gave up and lodged a general complaint with fair trading. Thankfully all email trails were kept and forwarded to Fair Trading.
No longer a customer or advocate of Kogan.com.

Service
Value
Shipping
Returns
Quality

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