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I posted a genuine negative review but it has not appeared on the site and I have not been contacted per their review process. How can you "Trust" any of the Traders on the site if they don't post negative reviews? I won't be using them again.
Matt W.'s review of TrustATrader earned 9 Very Helpful votes
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Do not sign up to trust a trader they are the worst ever got no work and the staff were really...
You hide bad company conservatory4you. They pay for removing negative feedback. Don't trust to...
Hi Matt, thank you for your review. Here at TrustAtrader we take negative reviews very seriously and always investigate each negative review before they are posted. This can sometimes take some time and may be a reason to why the negative review has not been published yet. We do publish negative reviews and if you would like to find out a bit more about our negative review process, you can find it here: https://www.trustatrader.com/the-review-process
If you would like to find out about your negative review, please do get in touch with us and we will be more than happy to answer any questions.