For Business
Write a Review For Business Write a Review
Thumbnail of user mattu16

Matt U.

Contributor Level

Total Points
109
0
1

1 Review by Matt

Madisonseating

  • Madisonseating

“Absolutely ridiculous customer service”
6/17/20

Absolutely ridiculous customer service. I was quoted 10-14 business days to delivery. At around 10 business days, I reached out asking for an update, because the status was still "open" and not "shipped", and received a canned response about waiting the full 14 business days. Well, here we are, reached back out, and was now told up to an additional 3 weeks. There are reviews about this issue going well before Covid-19 restrictions. Completely inexcusable and unprofessional.

  • Comments (2)
  • 54.3K Views
Helpful  (29)
Thank you

Matt Has Earned 29 Votes

Matt U.'s review of Madisonseating earned 29 Very Helpful votes

Matt hasn’t received any thanks yous.

Matt doesn’t have any fans yet.

Matt isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mariaa2968
Maria A. reviewed Madisonseating
1/28/24

They falsely claim to have items in stock, causing unnecessary delays and providing false...

Thumbnail of user gawaahome
Gawaa A. reviewed Madisonseating
1/20/24

I purchase a steelcase chair from them and it was advertised as open box. But I received a...