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I attempted to order wheels a month ago. Car ID said they were on backorder and I have checked multiple times on their status. Today I get told they've known they were discontinued weeks ago! I will never shop here again.
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Dear Matt,
Please accept my apologies for the delay with your order. We did not mean to cause any troubles to you. Once we received the discontinuation note, we have informed you immediately. The cancellation was already processed for you. I have sent you an email and offered a compensation for the inconvenience.
Look forward to your reply.
Thank you. Have a good day!
Sincerely,
Consumer Relations Team at CARID.com