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They double charged me 1000$ rent. When I explained to the woman that I had kids to feed and couldn't afford to be out 1000$ dollars. The woman LAUGHED AT ME. Now its gonna take ten business days to get the money back that renters warehouse STOLE from me. Will NEVER use this company again. It's been headache after headache and noone cares. Biggest joke of a company I've ever dealt with.
Matt S.'s review of RentersWarehouse earned 12 Very Helpful votes
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My mother has unfortunately rented from RW, we should've known that when she wasn't allowed to...
These people are running a scam! Could not get anyone on the phone - I should've given up then...
Matt, we are truly sorry your experience was not to your satisfaction. Upon review of your account, it appears you set up two autopayments via your personal tenant portal. Our Property Accountant was able to contact you to clarify your account. We do not have access to any banking information. We use a third party processor to keep your banking information secure. There is no way that we could ever take a payment that you did not enter in the portal. On 9/11/2020 Renters Warehouse successfully processed the refund of rent that was overpaid. This was deposited directly back to your bank account. Our accounting team can remove one of the autopayments or you can log into your portal and cancel one or remove both and pay manually. Please contact our office at 844-793-4948 if you have any questions.