Owned multiple servers across a few years, Everytime i have bought a server from them about 2 weeks after there is some sort of rollback loss of data that NITRADO can not fix they consistently expect the consumer for having to fix any issues related to loss of data eg; using commands or cheats to get your stuff back when its them that are hosting the server. Constant data loss or server restarting have had the issue on there website for nearly a week and it still remains unfixed but still happy to sell servers full well knowing that at any point you could be sent into a restart loop in which your server doesn't start and have to wait for upto 3 days to get it back.
Hello Matt,
We are truly sorry about the inconvenience you had with our service.
Sadly, back then we had a general issue that affected some game servers, it has been resolved now, and all affected services have been fully compensated.
We appreciate your understanding.
Sincerely,
Elias