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629

4 Reviews by Matt

465 Views
3/26/18

I've been a reader of Darkhorizons since the early 90s and they are always my go-to for movie/TV news. I also very much trust (site-owner) Garth's opinions and reviews of films. They've also incorporated some gaming news in there, not so much my thing but great for those that want it all in one.

3/26/18

Used them for original music and they were very efficient at helping to publish music to various places like iTunes & Amazon and getting royalties due.

Highly recommended!

223 Views
3/26/18

You know what you're looking for when you visit this site, and they give you exactly what you want!

News, interviews, live videos

40.8K Views
3/26/18

Nov 22,2017 I placed my order for an Xmas present. Their site claimed 2-4 weeks production, another 1 week for shipment. It was ok if It came a little after Christmas.

December 20,2017 Order status remained at Received meaning it had not even gone into production yet. A message on their site said they had a ton of orders so production was now 4-6 weeks but they were working on knocking that back. I send a question through their site asking if that affects my order since it said 2-4 at the time. To this day, no response.

Jan 10,2018 Now 7 weeks after order was placed, still no change in order status and again, no response to inquiries through their website.

February 2018 I filed for a refund through my credit card, almost 4 months after my order there was no product, no communication from the company. I get my refund, a week later, order status changes to In Production.

March 2018 I certainly don't expect to get a product after I got my refund but the site still claims my item is In Production. I wonder if the Help part of their website doesn't work so I decide to contact them through their Twitter account. To this day, no response.

Through Twitter I discover tons of other people complaining about their service, many who get a response are not treated kindly. Some got a response by posted to a company review site.

I decide to post to the same review site and quickly get a response. They make a public reply saying they 'spoke' to me about this already and I decided I didn't want the product which is false. Then they message me, through the review site, and claim I placed my order in January and cancelled it two weeks later. When I point out that is all inaccurate they tell me my review is false and call me a child.

Tip for consumers:
Just don't.

Service
Value

Matt Has Earned 9 Votes

Matt M.'s review of DarkHorizons earned 4 Very Helpful votes

Matt M.'s review of Print Your Pet earned 5 Very Helpful votes

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