For Business
Write a Review For Business Write a Review
Thumbnail of user mattm153

Matt M.

Contributor Level

Total Points
82
0
1

1 Review by Matt

UPS

  • UPS

“Broke the item being shipped, refuse to replace or refund shipping charge”
8/26/17

The title says it all. They broke a very expensive item in transit. They completely removed me from the claim process, and refused to discuss any details of the claim with me until they denied it. They disposed of the damaged portion of the box amd shipped my broken item back to me in the remnants of the box.
They refuse to replace the item.
They also refuse to even refund the shipping and handling charge that I paid for them to ship it in the first place!
They lost a customer to their direct competitor's for good. Never again UPS. Never again.

  • Comments (0)
  • 125K Views
Helpful  (2)
Thank you

Matt Has Earned 2 Votes

Matt M.'s review of UPS earned a Very Helpful vote

Matt M.'s review of UPS earned a Fraud Buster vote

Matt hasn’t received any thanks yous.

Matt doesn’t have any fans yet.

Matt isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user svetlanam65
Svetlana M. reviewed UPS
4/11/24

Bewertung: UPS ist zweifellos das schlechteste Unternehmen der Welt. Sie liefern Pakete nicht...

Thumbnail of user kens375
Ken S. reviewed UPS
4/8/24

I just closed my UPS account. Why? I kept getting billed for shipments from the same shipper in...