Developed in part with a grant from
the National Science Foundation

Member since August 2017

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 43

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Matt




The title says it all. They broke a very expensive item in transit. They completely removed me from the claim process, and refused to discuss any details of the claim with me until they denied it. They disposed of the damaged portion of the box amd shipped my broken item back to me in the remnants of the box.
They refuse to replace the item.
They also refuse to even refund the shipping and handling charge that I paid for them to ship it in the first place!
They lost a customer to their direct competitor's for good. Never again UPS. Never again.

Matt Has Earned 1 Vote

Matt M.'s review of UPS earned a Very Helpful vote
on 8/29/17

Matt hasn’t received any thanks yous.

Matt doesn’t have any fans yet.

Matt isn’t following anybody yet.

Similar Reviewers on Sitejabber

Jonathan L. reviewed UPS

They sent my item to someone else (more or less a block away). I had to retrieve it on my own....

Lane F. reviewed UPS

What the heck is going on at UPS??? They were my go to with my choice and my local drivers. I am...