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Matt K.

Contributor Level

Total Points
81

1 Review by Matt

  • Boats.net

6/19/20

Purchased parts10 days ago, order still not recieved. Customer service department will not return calls or emails. Waiting over an hour on the, left a message to no avail. Called serval times and lines were full, left extensive emails to cancel order because of the delay, still no calls. Terrible customer service and way they do business, bill the credit card immediately and then failed to deliver product, do not purchase from this company

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Chelsea B. – Boats.net Rep

Hi Matt,

We understand your frustration and we know we fell short in our communications with you. We are dealing with unprecedented times but there is no excuse for poor customer service. We sent you a private message so we can provide an update on your order.

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