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Matt J.

Contributor Level

Total Points
81

1 Review by Matt

  • eBay

9/28/17

For some reason they seem to put tracking numbers on parcels that aren't even tracked! I'm a seller and buyer, only use eBay as a way of getting rid of household items.

They also claim arrival dates for items within 2 working days for Royal Mail 2nd class, when this is really is not true.

The new product reviews they have, clearly have a bug as my images in my description page go blank when you cilck on the 'read review's' link at the top.

They always, always, favour the buyer!

Tip for eBay appreciate your sellers more and you might attract some more trusted businesses and retailers that run to Amazon!

Another terrible part of the eBay seller experience is the fact they take buyers word for if an item was delivered late. Well if you're providing them with a 2 day delivery time for 2nd class which is actually 2-3 working days, then they're going to think it's late!

You cannot rate a seller on their delivery times based on what buyers constitute as being late. You should only rely on the actual tracked items. None of my items are tracked yet you seem to put on tracking codes from some random generator no doubt, that implies I've dispatched my parcels late, they're not tracked! How can you know?!?!?!?! Yet its taken as gospel and lowers your seller rating as a result.

Seriously I've been a small business seller now for over a year now if anyone wants to know the real issues with selling as an eBay premium seller just comment below.

Rant over.

Tip for consumers:
Horrendous for sellers.
Claim 2nd class standard parcels are tracked and use it against you on your delivery times.
Always favour the buyer - beware!!!

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