I normally do business with a vendor all the time but every once in a while they mess up and lose my order. I submit a claim on the second time I have to email where my order is. Dwolla sends me a nice emails saying "at this time, unfortunately you have filed 2 claims with this vendor and you continue to do business with them so we cant help you"
NO WHERE IN THEIR POLICIES does it say you have a certain amount of claims you can file. I DIDNT EVEN GET A WARNING WHICH WOULD HAVE BEEN NICE.