Badoo uses pre-ticked check boxes to trick users into buying things they didn't intend to. This is in breach of British and EU regulations.
I complained to customer service, but they just stopped replying after a while.
However, after I alerted my bank that I had been subjected to internet fraud, I got a full refund of my credit card purchases.
The great thing about this is that Badoo will lose their standing with credit card companies over time.
I used the enclosed picture as proof.
Thank you for reaching out to us.
I'm sorry to hear that you feel this way. While I understand your frustration, please be assured that we would never take payment without your consent. Consent is always given before auto-top up is activated, it is an optional service that can be cancelled at any point therefore we are well within regulations. Also, when you make or pre-authorise your purchases on Badoo, you agree to the terms which are set out to you.
However, I am happy that your bank has decided to process your refund. I hope that this resolution is to your satisfaction.