On July 24th, I booked a flight (Porter) to Quebec City for Aug 21st. On August 15th, I called the airline to pay for a checked bag. The Porter Airline representative informed me that the booking agent (ExploreTrip) had previously cancelled my reservation.
ExploreTrip did not contact me about this change and on top of that, my refund for the tickets will not be in until after Aug 25th.
They claimed that the price they sold me the ticket at was unavailable. Now I am screwed.
Do not use ExploreTrip.