Matthew W.’s Reviews of Pet Love Gift & more

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Pet Supply

3/14/20

I purchased 2 necklaces for my daughter's around Valentines day. I was hoping that my order would arrive some where close to Valentines Day. When I contacted customer service they told me it would take 10 to 30 days. It has now been over 35 days and still no necklaces. I would not order from this company if you expect to recieve your order in a timely manner. I asked for a refund and they said they couldn't due to it being shipped and then shipped them two days later.

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Tony D. – Pet Love Gift Rep Over a year old

Dear Matthew,

I am Tony from Petlovegift. I am very sorry to hear that and reply you late. I was missed your review here.

I know that we make you so disapointed. Although we try to remind and contact to shipping service every day to ship to our customer quickly, because of CoVid-19, many shipping lines were delayed, we cannot deliver to you on time.

However, Can I ask you whether you received your order? If not, please give me your order information, I will make it right for you.

Once again, I am so sorry for this inconvenience. I sincerely appreciate your tolerance & patience with us.

Thanks and Best Regards,
Tony.