Developed in part with a grant from
the National Science Foundation

Member since January 2016

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 87

Review Distribution

5 stars
4 stars
3 stars
1
2 stars
1 star

1 Review by Matthew

Yodle

Yodle

1/26/16

I was hesitant to try yodle, but after quite a bit of time on the phone the sales rep pressured me into giving it a try with the understanding that i would not pay a set up fee or be in a contract agreement. The services (regardless of whether leads were generated or not) we very underwhelming. The adversite was very bland and sounded like a mindless informercial. The reviews feature (which i was clearly told would populate reviews on all the profiles they managed) was bare bones and only submitted a post to Facebook when a review came in. The e-mail campaign feature was buggy and visually unappealing, especially since mailchimp offers a free service for my size company that is infinitely more capable.

When it came time to cancel it took over an hour on the phone with a manager, repeatedly expressing my disappointment to get them to understand. They then tried to convince me i was obligated to an agreement and they had the recording from my set up call. I told him repeatedly to check the sales call and he would hear me say several times how i would not enter any time contract with them. After i finally got service canceled it was an enormous pain in the ass to reclaim all of my relevant online profiles (in fact i'm still dealing with it).

By the end of my time with yodle they were willing to give me their service for $150/month for life with no contract and no set up fees. If you are interested in yodel's service, at least get them to lower the outrageous prices they are asking and don't pay more than $150.

Matthew Has Earned 7 Votes

Matthew S.'s review of Yodle earned 7 Very Helpful votes

Matthew hasn’t received any thanks yous.

Matthew doesn’t have any fans yet.

Matthew isn’t following anybody yet.

Similar Reviewers on Sitejabber

richarde199
1/3/19

The saleswoman was extremely rude and unprofessional with my staff. We get hundreds of calls a...

chrisp408
Chris P. reviewed Yodle
6/29/18

WHY DO COMPANIES USE YODEL TO DELIVER THEIR MERCHANDISE WHEN THEIR DRIVERS' ARE CLEARLY NOT UP TO...