Beware! This company claims to have a money back guarantee for any reason but then points you to the fine print when they cannnot unlock your phone. The $28 to unlock a phone is bait and switch and you will need their "premium" service for an additional $72. The only way they will unlock your phone for the cheaper amount is if you are out of contract, no bills due, not blacklisted, not lost or stolen.
So when you can call your service provider and get the unlock for free... they will call them for you for the $28... Customer service is horrible and had to file a chargeback to get my money back since they wanted to issue me a worthless voucher