Matthew M.

I have been trying to explain my issue to them and there has been at least a day delay between each message. In a nutshell, it is two video cameras that won't alert, app crashes, and video viewing is extremely slow. Support was constantly asking for more informaiton, like I am not telling the truth. Asked for me to make a video of all the problems. So I posted it on OneDrive, because that is the only service I had that would allow large file upload. Nope! That for some reason wasn't acceptable to them. I donwloaded and then uploaded to Youtube. Finally... Then, they wanted me to send back for repair. Really? A design issue is not going to be prepared. At this point, over a week later, I am frustrated and wasting my time. Last message from support, send back for a refund. Yah, like I am sure that will be on my dime and it isn't worth any more energy or time! Stay away from this seller!