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8-12 days is a long time to wait for delivery anyway, but they can't even keep to that. Still waiting 14 days later and customer service are anything but helpful. Web site lists it as shipped, but tracking says that they've labelled it, but it hasn't been picked up. They now say it'll be 2-3 days after labelling to get picked up. So don't tell me it's shipped. Nasty company, shouldn't exist in a competitive market.
Tip for consumers:
Don't do it. There are other sellers who will provide actual service.
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