Developed in part with a grant from
the National Science Foundation

Member since April 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 48

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by Matthew

Care.com

Care.com

4/10/19

Unless you like calling your credit card company to file stop payments and disputes don't hand them your CC information. Just look at the reviews here and on trust pilot, it doesn't paint a pretty picture about the trustworthiness of this company.

Their purchasing system is misleading, they'll take you through the ringer before indicating you have to pay, when you do pay it is unclear that it is a subscription service. When you realize it's a subscription service and contact them to cancel, they'll promptly ignore your requests. They attempt to hoodwink you every step of the way.

We submitted a request for a cancellation and a refund. Never heard back and sure enough months later are still being billed.

They'll cry that "if you look at our terms of service" etc but it doesn't explain why they feel justified in ignoring customers requests to cancel/refund.

Just stay away, and find another service.

Matthew Has Earned 2 Votes

Matthew F.'s review of Care.com earned 2 Very Helpful votes

Matthew hasn’t received any thanks yous.

Matthew doesn’t have any fans yet.

Matthew isn’t following anybody yet.

Similar Reviewers on Sitejabber

ericj237
8/23/19

This company is a scam. They tell you they can help. Then you sign up and there is a monthly cost...

sandram579
8/23/19

Care.com is not a site when you are interested in doing a thorough background check before hiring...