Joined OK cupid and paid 6 month subscription for A-List about 10 days ago. Now I get "Were having technical difficulties, try again later" every time I try to sign on - although the website itself says that it is up an running with no issues. Customer service simply will not reply to requests for help. Have gleaned from internet search that this error message probably means that my account was banned.
So I'm out the subscription fee ($47.70) and all the time and effort I put into making a profile and answering questions, as well as the contacts I had made on the site. Not sure if my account was really blocked. Only thing that I can think might have caused an issue it that I am now stationed in Afghanistan (I'm a US citizen). Otherwise I have no idea what I could possibly have done to get blocked. Looks like I'll never know.
I complained to the BBB. I also disputed the credit card charge with from my bank.
From the large numbers of posts from previous subscribers who get the same error it appears OK Cupid commonly bans accounts arbitrarily but never give any reason or even let you know that you've been banned. They also don't respond to customer service complaints.
I consider that a very poor, even fraudulent business practice. I doubt OK cupid cares that they took my money and did not provide the promised service. But I suspect they will care if enough people complain to their credit card providers, and then mastercard or visa blocks them as a merchant.