Matthew B.

Worst company I've ever dealt with. Ordered 2 toilets 11 weeks ago. Website says sub just to availability 5-7 days. 7 days I could live with that. I could of settled for 14-21 days. After a couple of weeks I was told it would be 2 more weeks. Ok I know when it's coming now. Then nothing from this company. I chased the company to be told it would be another week. Then another week and so on for the next 6-7 weeks. Eventually being told this week it would be another 4-5 weeks. All the while the website still states 5-7 days. I have now cancelled the order as customers are very frustrated and want to get on. No compensation would be given, they would not even upgrade to the next toilet free of charge. I have had to buy 2 new toilets at a much higher cost on a job priced for these toilets which now hits my pocket. If I was told when placing the order it wasn't in stock I could of worked to it. But the company in general was trusty terrible. False advertising! Stay away