Goinng on Day 14 and my order is still "in transit" I really hate the fact that you buy an expensive product and Lelo chooses to ship it the cheapest way possible, UPS Mail Inovations. The sell a premium product why not ship it a premium way. Tbh I wouldn't mind paying a few dollars more for regular ground shipping or even FedEx shipping. They don't give you any option.
Dear Matthew,
Thank you for taking the time to write about your experience.
I'm so sorry your delivery was taking a long time to reach you. Sadly, during this time there are delivery delays and general disruption to regular services globally and for this reason, we have made sure to include a notice at the checkout page that you may experience a delay with your order, for which we profusely apologize for.
I am afraid that we don't have options to expedite shipping for now and I am truly sorry for the inconvenience caused. If there is anything that we can do to make this right, please don't hesitate to reach our LELO Customer Care directly.
Amari@LELOTeam