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Horrible customer service with long wait times. Rude agents. I just want to close my account. As a store, their lines are always long and their pricing is not competitive. Terribly unsatisfied. Would choose Sams any day.
Paid for the resume review service, expecting I might get some personalized feedback. This was not the case. The resume 'review' was simply a few sections of stock information that was barely if at all customized to my resume. Things like, use action words, "When it comes to bullet statements, hiring managers want to be able to easily see how you have benefited your previous employers" - all of which did not apply to my resume... A total waste of time and money.
Tip for consumers:
I don't mind their resume builder, in fact I like it. The review service is the main ripoff.
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Hi Matt, Thank you for taking the time to reach out to us. We deeply apologize, that is not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.