We’re in this together! Stay safe with our COVID-19 guide


Matteo G.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since April 2020

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by Matteo


I bought a Samsung smartphone last year and there was a problem with the gyroscope once received. I started a return but then the issue vanished before I sent the item back and I had to cancel the return due that if there is no issue on the returned item I would have had to pay £30 to get it back.
After 3 months the issue came back so I started a warranty return. They first say that it will take 4-6 weeks to repair but as of now they have added further 3 weeks to receive the item, send the item to their hubs, inspect the item. I am now in the 6th week of repair plus 3 weeks of 'receiving the item and checking' and I still don't know when I will receive the phone.
Next time I will rather spend 30£ more and buy it somewhere else than wait all of this time for a warranty repair.

Matteo hasn’t received any votes.

Matteo hasn’t received any thanks yous.

Matteo doesn’t have any fans yet.

Matteo isn’t following anybody yet.

Similar Reviewers on Sitejabber


SCAM. SCAM 769.39 £ They don't send my parcel or refund my money. Order EWECUKB500012754 SCAM...

Anju K. reviewed ECG UK

STAY AWAY FROM THIS COMPANY! I ordered a iPhone 11 pro max for my son's birthday will within time...