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Matt E.

Contributor Level

Total Points
80

1 Review by Matt

  • Vivid Racing

8/11/20

Impossible to get follow through. I paid for an exhaust that including all shipping and fees and then had to pay DHL to release my shipment. Tyler Inglehart promised it would be taken care of and a credit issued to me but it went on for weeks with noting done despite patiently asking for resolution. No replies, no help, no resolution! I will never buy from this company again and recommend nobody does... but I know they will continue to sell despite their crappy service because thats life... but they suck!
I filed a claim with American Express with all documentation and emails showing the situation. They credited me what was owed. Its a shame I had to go through that process to get my money. I hardly ever write reviews but I had to take the time to do this one because they really are horrible!
Matt

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