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Matt D.

Contributor Level

Total Points
168

2 Reviews by Matt

  • TicketsatWork

5/8/18

Had to pay up front for Hotel room, discount seemed great, but after paying and getting email confirmation got another email saying we do not have the room you selected, talked to customer service and the room still shows up on their website but not available and my money won't get refunded for 7 days. Thanks for nothing.

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Quality A. – TicketsatWork Rep

We apologize but as a 3rd party the hotel rooms we sell comes from various hotel suppliers. If a room is popular it can get sold out in minutes causing another order to be cancelled depending on availability. Our team will definitely try to rebook the same room for the guest but it will depend on availability. If a hotel cannot be chosen then a refund will be honored to the guest. Thanks.

  • Saks Off 5th

1/1/17

I bought a pair of slippers and followed the size chart from their website, the slippers arrived and were way too big, I returned them using the enclosed shipping label only to find out that they deduct the shipping charge from your refund, what a ripoff, and furthermore there is no place to leave a review of their product on their own website, what a joke, the customer service person I spoke with seemed completely unaware that I might be upset that I ordered a clothing item that didn't fit and was charged for returning it. Now i have no way of giving another customer a heads up by leaving a review, I will never purchase another clothing item from their website again.

Matt Has Earned 8 Votes

Matt D.'s review of Saks Off 5th earned 2 Very Helpful votes

Matt D.'s review of TicketsatWork earned 6 Very Helpful votes

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