Rented a TV from them while I was in college. The TV was delivered and installed by them. Literally was never touched by me or my roommates after that. I decided that I was paying too much for it and told them to come back and get it. TV was in perfect condition. They called trying to say that there was a crack in the screen and that I am responsible for it but they would be willing to take another 270 for it and it would be taken care of. Screw these people, they got way more than that TV was worth out of me already.