Ordered a pair of doc martens of the site, and then decided to read the reviews and panicked a bit. However, got the fed-ex text 2 days later. Slight delay with postage but dollskill had nothing to do with it. Offered the shoes a lot cheaper than other places, and when you factor in the discount code i used, the deal i got saved me $60 compared to other retailers. Emailed customer support about a credit card input error and got back to me straight away and fixed it up