Mathias A.

Almost everything about zoosk is a lie. In fact, if they don't like something about your profile, they'll lie for you. They say it's bc you didn't follow their guidelines. More lies.
You're given the impression that all these gorgeous women are desperately looking for someone like you... it's lies.
Your preferences mean nothing to them. They suggest members that have nothing in common with you.
The only chance you have to actually find a potential match is a customized search.
If you're dumb enough to pay to "subscribe", google every picture you're interested in. Lots of hijacked images of celebrities.
Reporting fake profiles does nothing.
Complain about their site, receive worthless perks.
Complain about their lies, get told to "just ignore them".
I did manage one real chat with one attractive member.
Evidence and experience tells me some "members" are compensated to make you believe you have a chance with an attractive person... just before they move to the other end of the country, or another country altogether.

Many of the same exact profiles as other scam sites.
Many hijacked photos of celebrities, porn "stars", models, etc.
"Messages", "flirts", etc make no sense.
"Matches" make no sense at all... just random profiles that have not one thing in common with you... sometimes half a world away when you've specified locals only.

Total scam.
Uses "lovestars" fake profiles.
Charges 39.95 for "free" age verification.
Customer service tries to bs you as to why they charge you.
CSVentures/cswebsupport does the process.
Chat with support to get charge cancelled/reversed (less any fees).
Tell them specifically "delete EVERYTHING! You do NOT have my permission to keep or use ANYTHING"