I canceled my flight due to covid and contacted them to get my refund. Their call center agent was easily accessible and I didn't have to wait long on the call. He helped me cancel flight and place a request for cancelation.
I rescheduled my flight to Europe through their call center. Their agent was very cooperative and helped me in less than 10 minutes. I am expecting my money back in a week.
I am very pleased with the services I have received for my flight search customer support. They are responsive and offer timely solutions and services to me.