They refunded my money only after I pushed them. Be nicer if they accepted responsibility in the first place. One look at the picture and you can see I had not damaged the product, it was just of poor quality.
Purchasing from GearWorst is akin to taking a trip to the Casino...
They are what you would expect from a high volume, low quality company from China.
If anything goes wrong, you are out of luck.
The product below only took 3 months to fall apart.
Lily L. – Gearbest Rep
Dear Mat,
Thank you for placing an order with us.
We are sorry to hear that your product isn't working to your satisfaction.
Most of our products come with a 45 day guarantee and have a 1 year repair warranty.
Please see here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.
We will deal with your issue in ticket T190****1065.
Thank you for your collaboration.
Gearbest.com
Dear Mat,
Thank you for placing an order with us.
We are sorry to hear that your product isn't working to your satisfaction.
Most of our products come with a 45 day guarantee and have a 1 year repair warranty.
Please see here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.
We will deal with your issue in ticket T190****1065.
Thank you for your collaboration.
Gearbest.com