Matej S.

I have no idea how this company is this popular. I have actually pretty terrible experience with them. They billed me twice in one order, which could just simple technical issue. Nothing to be angry at. So I just e-mailed them so we could solve this together.

Even when they say that they respond in 24-48h, right now it's 5 days and still no answer from them. Even when I created another ticket. Still nothing terrible, so I tried to reach them on social media (FB). But now it got me. They just deleted my message. Like nothing happened. So I just tried to wrote there again, so lets see how this one will stay there.

But even when they deleted it, there is still no response on the e-mails. Five days and counting.

Thats example of pretty much the worse customer experience that I had so far. So I don't know what are your experinces, maybe better, hopefully better. But this is mine and because they deleted the FB message, I'm writing this here. So you would know.