Ma T.

Like so many (see unfiltered reviews on TrustPilot), I was deeply disappointed by my experience with this company. Not only were the products, by and large, shoddy, but customer service was a laugh.

First, they do not stand by their products. I ordered a size "plus small" top to wear over layers but they sent me a regular small (as indicated by both the packaging label and the tag in the top). They told me I would have to mail it back to China ($$$) if I wanted a replacement. Or they said I could have a small percentage of my purchase price back to use "to alter the item to my taste." How I could ever "alter" a top from a small to a plus size is beyond me.

Second, they were very slow in delivery. Some of the items I ordered in November were still being delivered in February. Not the place to buy your holiday gifts.

Third, materials are very poor quality. The scarves especially were not well made, the material is scratchy and synthetic seeming, and they did not resemble the online images. For example, the proportion of the different materials in an item turned out to be very different from what was pictured.

The only items I was glad to have bought were two pairs of fingerless gloves. Not great material (thin) but charming. I will not be buying from this company again, and frankly, I will not be buying items directly from a Chinese vendor again.