I ordered a motorcycle helmet form this company for the first time, and just to be safe I called in to talk with a person. The rep I spoke with was very knowledgeable and helped me figure out my sizing to a "T". To top it all off, shipping was suppose to be 1-5 days, and I got my helmet in 2! Right in time for my weekend ride! I will be shopping with this company again! They were extremely friendly and very helpful.