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masato i.

Contributor Level

Total Points
80

1 Review by masato

  • Travelgenio

9/11/19

Don't use them. My flight was cancelled but no refund was made. I asked them the reason as the first reason they said was unclear but no answer.

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Travelgenio T. – Travelgenio Rep

Hi Masato, of course we can help you with your booking reimbursement. Please note that repayment depends on the airlines and each of them have different administrative times. Please send us a mail to customer.service@travelgenio.com with your booking code and we will see your reimbursement status and the approximately management it will take. Regards

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